English information

You need to identify yourself before and during the exam with a physical ID that is valid on the day of the exam. If you can’t show a valid ID, you won’t be allowed to take the exam.

A valid ID:

• Must be valid on the exam date;
• Must not be damaged at the security features;
• Must contain a passport photo.

Accepted IDs:

• Passport;
• Dutch ID;
• ID card from an EEA country;
• Dutch alien document;
• A driver’s license issued by a government agency within the EEA countries, with a passport photo.
• Travel documents recognized by PRADO, whose authenticity has been established. Note: If the candidate wants to identify with a travel document that is valid according to PRADO but is not listed among the options above, they must email a color copy of the document to exam@pcexamen.nl for approval no later than two working days before the exam date. If Pontifex Certification approves after checking, the physical document will also be checked again by the exam supervisor before the exam begins.

The following documents are not accepted:

• Random cards and passes;
• A driver’s license from outside the EEA countries;
• An ID card from outside the EEA countries;
• An expired ID, passport, or driver’s license;
• A copy of a passport, ID card, driver’s license, or alien document;
• Alien document issued in a country other than the Netherlands.

Note: Candidates in detention centers who do not have an ID as described above must identify themselves with a (detention) statement with a (recent and similar) photo of the candidate.

The only thing you need to bring to the exam is an ID that is valid on the exam date. You need your ID for the identity check before the exam, and during the exam, it should also be on the corner of the table. You are not allowed to have coats, bags, headgear, phones, or any other communication, audio, or video recording equipment during the exam. You must store them away neatly or hand them over to the exam supervisor beforehand.

You can cancel the exam by email (examen@pontifexcertificatie.nl) or phone (+31 (0)85 – 487 15 70). Up to 24 hours before the start time, the exam can be canceled or rescheduled free of charge. Beyond this deadline, charges will apply.

Yes, you can. You can submit a request to us. A date and time for the review will be arranged in consultation with SSVV and you. The exam review always takes place at eX:plain in Amersfoort. Taking notes is not allowed. There are no costs associated with the exam review. Only requests for review submitted within 6 weeks after the exam date will be processed. Requests from candidates who have passed the exam will not be honored.

You can request a change of your details by email. We may ask for a copy of your ID to verify the change. We do not keep this. We provide an updated digital diploma and card for free. If you want to change a hardcopy diploma and plastic card, you or your employer/trainer (depending on who received the diploma) will receive a letter asking to check the details and report any changes to us within 14 days. In that case, we provide a new hardcopy certificate and plastic card free of charge. If you request changes after 14 days, we’ll help you with a new hardcopy certificate and plastic card, but we will charge a fee for it (€20.00 per diploma and/or card). We’ll also ensure your details are correctly updated in the Central Diploma Register.

You can request a hardcopy diploma and/or plastic card here. This is only possible if you actually obtained your diploma from Pontifex Certification. Additionally, you’re always registered in the Central Diploma Register. You can download your digital VCA card yourself via vca-pas.nl or request your digital diploma/card for free by email.